How can we help?

Guides for your account, the tree, hints, photos, and the app — for the whole family.

🌱 Getting started

New here? What Family Forest is, how to make your account, and your first steps.

Signing in, your password and email, two-factor, biometric unlock, and roles.

Your tree, moving around it, adding and editing people, and tree settings.

Get your tree, your photos, and your DNA results out of Ancestry.com and into the family archive — where they stay yours.

How hints connect the family, conflicts, old newspapers, and saving sources.

Browsing, adding, tagging faces, naming people, comments, and sharing.

Finding people across the whole family.

The family map and the family in statistics.

Installing, updating, and using Family Forest on your phone.

Inviting relatives, reunion codes & QR, roles, and managing members.

Common snags and how to fix them.