Help  β€Ί  πŸ‘€ Your account & security

Biometric unlock (app)

On the mobile app you can unlock with Face ID or your fingerprint instead of typing a 2FA code β€” much friendlier on a phone.

  1. In the app, open the Me tab.
  2. Under Security, turn on Unlock with Face ID / fingerprint.
  • The app locks itself when you switch away and asks for your fingerprint or face when you return.
  • Two-factor stays on as a fallback β€” it's used only when biometric unlock is off or has expired.
This is a real security feature the big genealogy apps don't offer. During a phone call or when the app is backgrounded, it re-locks β€” that's normal.

More in Your account & security

Signing in Changing your display name Changing your password Your email & verifying it Two-factor authentication (2FA) The weekly digest email Roles: what you can do Signing out